Privacy & Cookie Policy

Introduction

At BW Controls, we are committed to safeguarding and preserving the privacy of our visitors. This Privacy and Cookies Policy explains what happens to any personal data that you provide to us or that we collect from you while you visit our website (bwcontrols.co.uk).

By using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

In operating our website, we may collect and process the following data:

Personal Information: Information you provide by filling out our contact form (e.g., name, email address, phone number, and message details). This information is submitted directly to us and used to communicate with you regarding your inquiry.
Cookies and Usage Data: We collect information about your visit to our site, including but not limited to traffic data, location data, and other communication data. This data is used for analytics and may include information on the pages you visit and the duration of your visit.

2. How We Use Your Data

We use the information we collect in the following ways:

To provide services: Information you provide is used to help us respond to your inquiries and provide the services you request.
To improve our website: We analyze usage data from Google Analytics to understand how our website is used and make improvements to its functionality.
To ensure security: We use Google reCAPTCHA to protect our website from abuse and spam by ensuring that interactions with our site are legitimate.

3. Use of Cookies

Our website uses cookies to collect information to help us improve our services and provide a better user experience. Cookies are small files stored on your device that allow us to track your activity on our website.

We use the following types of cookies:

Google Analytics Cookies: These cookies collect information about how visitors use our website, including the pages they visit and the duration of their visit. The data collected is anonymous and helps us analyze website traffic.
Google reCAPTCHA Cookies: Used to protect our website against spam and abuse by ensuring that a human is interacting with the site rather than a bot.
Google Maps Cookies: When you view a map on our website, cookies may be set to remember your preferences or location information.
Google Fonts Cookies: Used to display certain fonts on our website. These cookies ensure the fonts load correctly and efficiently on your browser.

You can control the use of cookies through your browser settings. Please note that disabling cookies may affect the functionality of our website.

4. Third-Party Services

We use the following third-party services on our website:

Google Analytics: This service tracks and reports website traffic. Google may use the data collected to contextualize and personalize the ads of its own advertising network.
Google reCAPTCHA: This service is used to ensure that submissions on our forms are made by real people and not bots. For more information, please refer to Google’s Privacy Policy.
Google Maps: This service is used to display location maps on our website. Google Maps may collect information about your interaction with the map.
Google Fonts: We use Google Fonts to ensure consistent and aesthetically pleasing typography across our website.

5. Data Security

We take the security of your personal data seriously. We have implemented measures designed to protect your data from accidental loss and from unauthorized access, use, alteration, or disclosure.

Please note that while we take reasonable steps to protect your data, the transmission of information via the internet is not completely secure, and we cannot guarantee the security of your data transmitted to our site.

6. Your Rights

Under the General Data Protection Regulation (GDPR), you have certain rights regarding your personal data. These rights include:

Access: You have the right to request a copy of the personal data we hold about you.
Correction: You have the right to request correction of any inaccurate or incomplete data we hold about you.
Erasure: You have the right to request the deletion of your personal data under certain conditions.
Restriction: You have the right to request that we limit the processing of your data under certain conditions.
Objection: You have the right to object to the processing of your data in some circumstances.

If you wish to exercise any of these rights, please contact us using the details provided below.

7. Contact Us

If you have any questions about this Privacy and Cookies Policy or our data practices, please contact us:

BW Controls
Unit D1, Bath Bridge Business Park
98 Bath Road, Bridgwater, Somerset, TA6 4SZ
Telephone: 01278 450 909
Email: hello@bwcontrols.co.uk

8. Changes to This Policy

We reserve the right to update this Privacy and Cookies Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the updated policy on our website.

Last updated: 23/08/2024